FAQs

Welcome! What is AlignPay?

AlignPay is a payment processing solution on a mission: to support freedom of speech and economic interaction by delivering tools that enable donations, contributions, and payments to be processed in a safe, private, and secure manner.

Why did you create AlignPay?

We think one of humankind’s most important advances has been the creation of economies in which everyone – irrespective of their race, religion, origin, gender, or philosophy – has the right to participate within the law. Because this freedom isn’t yet universal, we created AlignPay to make a welcoming and inclusive “economic square” available to all.

What brought you here?

Well, we’re big believers in freedom. Looking back at history, we believe the contributions of so many women and men were tragically lost due to heavy-handed restrictions on free speech and assembly. We think the American Experiment has proven to be a profound success precisely because of the protections established by the Constitution, and we think anything that preserves and strengthens such freedoms within the law is a good thing for all. So, we created AlignPay to help out.

Who should use AlignPay?

Anyone who wants to make a donation, contribution, or payment to a cause, organization, campaign, or merchant they believe in and want to support. You may be a parent who wants to join the fight for great schools, a community member who supports a candidate for positive change, or a customer who’s interested in making a purchase in a safe and private manner. Whoever you are, AlignPay is here to make your transaction easy and secure.

How do I get started?

Simply click on the Get Started button to fill out our merchant application. You will then receive an approval email, and gain access to a secure Virtual Terminal, which will enable you to process credit card and ACH (eCheck) transactions as well as view all reporting features. Additionally, you will receive your custom Hosted Donation Page links within 24-48 hours so you can add online donation acceptance to your website.

What products and services does AlignPay provide?

We’re proud to deliver fast onboarding and integration, market-leading APIs, and 24/7 support. We specialize in credit, debit, ACH, keyword text-to-give, and shopping cart plug-ins. We make it possible for users to customize their platforms with branding, donation amounts, recurring transactions, and much more. And we provide all this with the security of rigorous encryption and PCI compliance.

When will I receive my funds?

We work hard to make sure you receive your donations, contributions, and payments as quickly as possible. In general, deposits from credit and debit card transactions will be received within 2 business days, and deposits from ACH (eCheck) transactions will be within 3 business days.

When am I charged processing fees?

Our low processing fee of 2.9% plus $0.30 is assessed per transaction, a $25 minimum monthly fee will apply to your account but will not be billed should you incur $25 or more in card fees during the applicable month, and each transaction is processed within approximately 1-3 business days.

Does AlignPay regulate the content of its users?

We never pick sides on any issue and instead exist solely to facilitate a welcoming “economic square” where people, organizations, campaigns, and merchants can interact in a healthy, open, and legal way. That said, we do not permit our services to be used to support crime, civil torts, or other unlawful acts (see our Terms of Service here).

How will AlignPay use the personal information I provide?

It’s very important to understand your rights and responsibilities as well as our use of cookies, so we’ve prepared a Privacy Policy to answer any questions you may have.

How can I get in touch with you?

If you have any questions, please don’t hesitate to drop us a note at [email protected], and if you need any assistance, please let us know right away at [email protected]. We look forward to hearing from you!